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Nightowl security system add ons9/28/2023 ![]() For this method, your Smart Device and Recorder must be on the same network.Ĥ. The App automatically searches for any Recorder on your network. Please log in to the App and tap “ Add Device.”ģ. Once connected, please follow the steps below:ġ. NOTE: If you do not remember your password, tap “ Forgot Password” and see section 1E Password Reset.īefore proceeding, please ensure that your Recorder is connected to the Internet using the included Ethernet cable. Enter the email address and password used for setup and tap “ Sign In.” Open the Night Owl Connect App from your Smart Device and tap “ Sign In.”ī. If you do not receive the email, tap “ Resend.”Ĭongratulations! Your Night Owl Connect account has been successfully created and verified.Ī. NOTE: You will not be able to log in to the App without confirming your email address. Tap “Verify” to continue.Ĭopy and paste the verification code into the Code field. Enter the code that is shown in your email into the Code field within the app. Sign into your mailbox and locate the verification email. Tap “ OK” to confirm your account information.Į. NOTE: This is ONLY the password for the Night Owl Connect App, not the password for your DVR/NVR or device.ĭ. The password can be any alphanumeric combination between 6 and 20 characters. Now you will need to type a valid email address, create a password and confirm the password. Next, you must agree to the terms and conditions to use the App. NOTE: Before you continue with the initial setup of the Night Owl Connect App and product pairing, ensure that your Wi-Fi router is transmitting signals at 2.4Ghz band.Ĭurrently, some products are not compatible with Wi-Fi signals of 5Ghz or above.ī. Go to the Google Play Store (Android) or App Store (iOS) to download and install the Night Owl Connect App on your Smart Device. However, the steps will be the same!īasic setup and troubleshooting for the Night Owl Connect Mobile App.Ī. This troubleshooting guide was accurate at the time it was created, but new firmware updates may not be reflected. Google Home (For Compatible Devices Only) CMS (Control Management Software) For Remote Viewing on a PC or Macģ. Connecting a DVR/NVR/Wi-Fi NVR after a Password ResetĢ. Forgot your Night Owl Connect App Password Mobile App (iOS and Android Smart Devices) Important to know: if you choose to give someone equal responsibility, they’ll be able to do everything you can in your OVO account.1. Just call 03 or our landline number 01179 303 100. Our Bristol-based team are available Monday to Friday between 8am and 8pm, and on Saturdays between 9am and 5pm. Our friendly team will then talk you both through the process, and get everything set up for you. You’ll both need to be on the call, unless you’ve already added the person as a name previously. We can’t sort this out by email – whoever you’d like to share your account with will need to call us. This is a bit more complex, as the person will assume equal responsibility for any debts you might build up. How to add someone to your account with equal responsibility ![]() ![]() If you email, it usually takes less than 3 working days. If you call, their name can be added instantly. Just call or email us to give their details, including their date of birth. How to add someone to your account as a nameĪdding someone to your account as just a name, with no financial responsibility, is easy. If you want to share responsibility, you and the person who you'd like to share with will need to call us. Equal responsibility – this is someone who can contact us and make decisions, and has equal financial liability for any debts.Īnyone who is a UK resident over 18 years of age.As a name – this is someone who can contact us and make decisions, but has no financial liability.There are 2 different ways to add people to your energy account: Or, if you need extra support, you could add your carer or other people who assist you. This means you could add your partner or housemate. Absolutely! It’s easy to add other key people to your OVO account.
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